![]() ![]() If the above solutions do not work, try checking the router settings. ![]() Re-try updating the device again to resolve the issue. This provides better bandwidth access to the Sonos device. Disconnect the other connected device to the router and allow the Sonos device to be first connected to the network. To fix the issue, place the Sonos device closer to the router. If your Sonos device has a weak wifi signal, it can cause problems during or after the update. Sometimes a Sonos device cannot update or does not work after an update due to network problems. Now, go to the Sonos app and rerun the update.This will indicate that your Sonos device is back online Wait for the top white light on the control panel to light up.Give it at least 2 minutes standing time for rebooting and connecting to the internet.Plug the Sonos power adapter into the power source again.Unplug the Sonos power adapter from the power source.Here are the steps to follow to restart your Sonos device: Just like restarting your mobile phone fixed half of the problems, the same goes for Sonos products. The third most common way to fix the Sonos update error is to restart your device that requires an update. Let go and wait for the router to function again.Hold down the reset button with the help of a paperclip for a few seconds.Find the reset button of your router, placed either at the lower back or bottom.Keep your router plugged in during the process.This should be done when the other troubleshooting solutions are not working. If this does not work, try resetting your router. When your router has regained network access, try updating the device again.Plug your router into the power source now.Unplug the home wifi router from the power source.Rebooting the router can fix the problem. This stops your Sonos device from receiving a proper network, and it ceases to work. After an update, your device is assigned a new IP address which, at times, your router cannot detect. If your Sonos is unable to connect after an update, restarting your router can possibly fix the Sonos update system. Clicking on it the Sonos will start checking for any updates availableĪre you using your Sonos device using a home router? If yes, you may have to reboot your router before attempting an update again.From Settings, scroll down to find software Update.Now tap on More to go to the settings menu.Open the Sonos controller app you are using.Here are steps to follow in the Sonos app to re-try the update: You can retry the update using the Sonos controller S2 Sonos app. Sonos controller 1 or if you use other apps. You can attempt a retry using the same Sonos app i.e. The first rule is to re-try updating the device again using the Sonos app. Now that you know the common reasons why your Sonos device is not working after an update, there are some of the common ways to fix it: Re-try the update at least once ![]()
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